Inclusive UX design
The importance of inclusive UX design cannot be overstated.
As the digital world becomes increasingly integral to our daily lives, it is crucial to ensure that the user experience (UX) includes everyone, regardless of ability. All of your customer should be able to navigate and interact with your websites and applications seamlessly.
This is where the principles of accessibility come into play. Making the user experience inclusive means a website design that is not just visually appealing, but also universally usable.
Understanding accessibility in UX design
Accessibility in UX design refers to the practice of creating digital interfaces that can be easily accessed and understood by all users, including those with disabilities.
This encompasses a wide range of considerations, from visual and auditory impairments to motor and cognitive challenges. The goal is to break down barriers and provide an inclusive digital environment that caters to diverse needs.
1. Prioritise clear and concise content
One of the fundamental principles of inclusive UX design is to prioritise clarity in content. This involves using plain language, concise sentences, and well-structured information.
Avoiding jargon and complex terminology ensures that users with cognitive impairments, or those who speak English as a second language, can easily understand and relate to your content.
Consistency in navigation is really important when it comes to creating an inclusive user experience. Changing navigation elements from page to page is disorentating for anyone. Always make sure that the design of your website includes navigation menus, buttons, and links are consistently placed throughout the interface.
Intuitive navigation helps users of all abilities find what they are looking for without unnecessary complexity. Clear labels and logical grouping contribute to a more user-friendly experience.
3. Optimise for keyboard accessibility
Not all users interact with digital interfaces using a mouse or touch screen. Some rely on keyboards or other input devices.
Designing for keyboard accessibility involves ensuring that all interactive elements can be accessed and activated using a keyboard alone. This is especially crucial for users with motor impairments who may find it challenging to use a mouse.
4. Provide alternative text for images
Inclusive design extends to users with visual impairments. Including alternative text for images ensures that screen readers can convey the information to users who are blind or visually impaired.
Descriptive and concise alt text enhances the overall accessibility of the content, providing a more meaningful experience for all users.
What’s more, a well chosen, relevant image with descriptive alt text, is also a key element of your on-page optimisation for organic SEO.
5. Choose colour schemes wisely
Colour plays a significant role in UX design, but it’s essential to use it thoughtfully to avoid excluding users with visual impairments.
Ensure that colour choices provide sufficient contrast for readability and that information is not conveyed solely through colour. Using additional visual cues, such as patterns or icons, can enhance the comprehensibility of content.
6. Implement responsive design
An inclusive UX design must consider the wide variety devices people use to access digital content.
Responsive design ensures that websites and applications adapt seamlessly to different screen sizes and orientations. This is particularly beneficial for users with disabilities who may rely on specific devices or screen configurations.
7. Test with real users
The most effective way to validate the accessibility of a digital interface is to test it with real users who have diverse abilities. Conduct usability tests with individuals representing different disabilities to gather valuable feedback.
This iterative process allows designers to identify and address potential accessibility issues, ultimately refining the user experience.
How to make your website inclusive
Accessibility is not just a checkbox but a fundamental aspect of creating digital experiences that cater to everyone. Why exclude a potential customer from interacting with your product or service?
By incorporating these inclusive UX design tips, your website can contribute to a more accessible and equitable digital landscape. Be a part of making sure that technology is a tool for empowerment rather than a barrier.
To make your website more inclusive, you can simply step through these suggestions and start making changes. There are also free tools available that will scan your site and give you a list of ways you can make your website’s UX more inclusive.
Hey you! UX?
If you need help implementing these changes, or would like to talk more about accessibility and inclusive UX design, book in a no-obligation discovery call.
We can work with you to start making your website accessible to all your customers.





